Give us a call
For technical and warranty support information, we are here to answer your call between 7:30 AM and 3:30 PM Pacific Standard Time.
Do you have a question about your Nova Kool? You can also try our frequently asked questions (click link here) section for answers to many common Nova Kool questions including warranty, general maintenance, frost in the unit, ventilation questions, and wiring support.
Dealers: please call us before performing work on a Nova Kool unit.
Send us a message
Use the form below to send us a message or email us at support@novakool.com. When emailing us, please include your phone number in the email.
Distributors and OEMs please contact sales@novakool.com.
location
1578 Hartley Avenue
Coquitlam, British Columbia, Canada
V3K 7A1
Office Hours
Monday - Friday
8:00AM - 4:00PM Pacific/B.C. Time
Technical support Hours
Monday - Friday
7:30AM - 3:30PM Pacific/B.C. Time
Services available in English, Tagalog, w jezyku polskim
CLOSED on WEEKENDS and STATUTORY HOLIDAYS
☎ Support Contact
support@novakool.com
(604) 523-6515
☎ OEM & Distributor Contact
sales@novakool.com
(604) 523-6515